This Acceptable Use Policy applies to all customers and users of services provided by [COMPANY LEGAL NAME], trading as [BRAND NAME], and forms part of our Terms of Service.

It exists to keep our platform safe, lawful and reliable for every customer, and to meet the requirements of the third-party providers we rely on.

You may not use the services, or permit anyone else to use them, for:

• Illegal activity of any kind, or content that facilitates it
• Fraud, deceptive schemes or misleading commercial practices
• Phishing, credential harvesting or impersonation of any person or organisation
• Distributing malware, ransomware, viruses, or other malicious code
• Hacking, penetration testing without authorisation, or attempts to gain unauthorised access to systems, accounts or data
• Copyright, trademark or other intellectual property infringement
• Spam, unsolicited bulk email, or unlawful marketing practices
• Harassment, threats, hate speech, or content that promotes violence
• Child sexual abuse material or any exploitation of minors
• Unlawful financial activity, including unlicensed lending, money laundering, or deceptive investment or crypto schemes
• Deceptive websites, fake storefronts, or false claims about identity, credentials or affiliation
• Activities designed to harm, overload, probe or destabilise our infrastructure
• Excessive resource consumption that degrades service for other customers, including crypto mining, unlawful media distribution, or use of hosting as bulk file or backup storage
• Circumventing usage limits, authentication, or billing controls
• Any activity that violates the policies of our third-party providers, including registrars, hosting infrastructure providers, certificate authorities, payment processors or plugin vendors

Hosting resources are provided for the normal operation of the website associated with your plan. Where usage materially exceeds the resources allocated to your plan, we may contact you to discuss an upgrade, apply reasonable technical limits, or, where necessary, restrict the activity causing the impact.

We may investigate suspected violations, including reviewing relevant logs and content to the extent reasonably necessary and permitted by law.

Depending on severity, we may request that you remedy the issue, restrict a feature, suspend affected services, remove or disable specific content, or terminate services. Where commercially reasonable we will give notice and an opportunity to remedy first.

We may also report unlawful activity to the appropriate authorities and cooperate with lawful requests.

Where there is an active security threat, ongoing illegal activity, a legal or regulatory requirement, a risk to third parties, or a serious risk to infrastructure or other customers, we may act immediately and without prior notice to suspend or restrict access, and will notify you as soon as reasonably practicable.

To report suspected abuse of our services, contact [SUPPORT EMAIL] with details including the URL concerned, a description of the issue, and any supporting evidence. Copyright complaints should follow the process in the Intellectual Property & Copyright Policy.

We may update this policy as our services, providers and legal obligations evolve. The "Last Updated" date shows the current version.